When it comes to buying a new computer I know that many of my customers feel overwhelmed with the options available and are often intimidated by sales staff. They seem to speak a foreign language and think you’ll be impressed with mentions of so many “gigahertz”, “gigabytes” and “giga-whatchacallits”.
There’s a real snobbery practised by some sales staff that reminds me of the old sketch from Not the 9 O’clock News back in the 80’s. The subject matter is different but the message is the same.
In my experience, most people aren’t interested in the technical specifications of a computer, they just want to be reassured that their purchase will do the job that they want it for and that they’re not paying over the odds.
A similar feeling over overwhelm can occur even when buying your PC online. So many options, so many tick boxes, so many price points. I can fully appreciate why some people resort to simply leafing through the Argos catalogue, deciding on a PC by price and nipping down to their local store to collect it. No hassle, no over-technical jargon and no belittling from spotty sales staff.
The only issue with computers from Argos is that they may not be what you need and aftersales is generally poor – after all, they are not a dedicated computer retail outlet.
But if you want to buy online, which I recommend, I can help you through the minefield of specifications and add-ons by sitting next to you as you buy. For a small fee I will come out to your home or workplace* and spend time explaining your different options given what your needs of your new computer. I may even be able to supply you with a discount code which means, in effect, you get my service for free.
You can contact me via the phone number at the top of this website and we can arrange a good time for me to call round.
All the best